Inside Sales Manager

Xero Limited
US - California - Hayward
May 9, 2024
Sales

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Toronto, CA / Sales & Business Development Partner Sales & Development / Permanent Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world.
This purpose sits at the centre of everything we do.
We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections.
Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

We are looking for an Inside Sales Manager who will oversee the success and growth of our inside sales team.
You will lead a team of business development representatives in a high-volume, outbound, and inbound lead generation environment.
The success of this role is measured by building a fun, inclusive, and results-driven environment with a team that attains activity-based metrics while qualifying new prospective partners to meet sales revenue goals.
• Responsible for supporting and managing the day-to-day activities of the Business Development team through high volume phone-based activity and call coaching to drive results

+ Continuous optimization of talk tracks and emails and make recommendations for future call campaigns and focus

+ Actively and consistently coach, motivate, train and develop team on strategies and tactics as it relates to the success of the role

+ Work closely with marketing and sales to optimize pipeline creation, maintain data integrity and efficient lead handoff

+ Monitor and refine lead processes; continuously optimize SFDC

+ Inspire, motivate and bring innovation to the sales process and accelerate our market growth trajectory- work collaboratively with marketing, sales-ops, and global peers

+ Set expectations for commissions, including the determination of activity, coverage/territory, sales expectations, and delivery of reporting requirements to effectively conduct discussions

+ Passion for people.
Conduct personal and career development discussions with the goal of growing and preparing high performing BDRs into the next steps in their sales career

+ Be directly involved in the hiring process of the Business Development team

+ Create and maintain an inclusive, fun, and high energy #team working environment

+ Ambitious, energetic, self-motivated team leader and passionate sales coach with high emotional intelligence and a natural inclination to win with the team

+ Proven success as a sales professional with an ability to lead the BDR team by example

+ Problem solver and self-starter with the ability to be resourceful and tackle challenges

+ Passion for training, motivating, and coaching in a fast-growth environment and accountable for the team's success

+ Demonstrated ability to handle multiple priorities effectively and efficiently

+ Desire to work within and contribute to an inclusive team environment

+ You are someone who flourishes when given responsibility and a sense of ownership

+ You are passionate about technology and being a part of a fast-growing SaaS company and bonus if got interest in emerging online accounting or FinTech

+ 2+ years of previous outbound business development experience in a high-tech scale-up environment

+ 2+ years experience leading and coaching a BDR team Knowledge of SaaS and/or subscription-based business sales models

+ Proven track record of consistently exceeding quota and outlined metrics

+ Strong experience working with Salesforce

+ An enthusiastic team player who is comfortable working with all department leaders

+ Experience with using data and trends to articulate business needs

+ Strong attention to detail with demonstrated experience in creating/optimizing internal processes for success

At Xero, we are empowered to bring our whole self to work.
Our collaborative and inclusive culture is one were immensely proud of.
We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate.
We care about learning together and celebrate our teams continuous improvement and career development.

We offer a great remuneration package, including compelling benefits and perks, like Xero shares.
We also support flexible working arrangements that allow you to balance your work, your life and your passions.
Our Canadian Xero family includes Hubdoc, an automated data capture platform and we have offices in Toronto, Calgary, and Vancouver.
From the moment you step through our doors, youll feel welcome and supported to do the best work of your life.

Associated topics:
customer care manager, customer service team manager, gerente de servicio, guide, leadership, operations, operations manager, senior, service manager, team manager

Read the full job description and apply online on the recuiter's web-site

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