Senior Business Development Director

Do you work for a company that no longer aligns with your core values?
Have you dreamt of working in a 'true' team environment, where collaborating and working together for the greater good of the company are the expectation?
Are you tired of giving 100% everyday, only to feel undervalued and unappreciated?
If so, YOU DESERVE BETTER… and our families and our patients deserve better!
We're on a mission to bring together the best, most talented and caring, authentic individuals to create a world-class mission-centered behavioral health organization, focused on doing it the right way.

If you really want to make a difference in addiction treatment and be a happier, healthier version of yourself, we'd love to align with you!
BriteLife Recovery strives to be the preeminent provider for those living with substance use and co-occurring disorders.
Our mission is to create the strongest foundation possible, built on empathy, safety and trust, in a picturesque environment, for our clients and their families to begin the healing process.
BriteLife is currently open in Hanover, PA and Hilton Head Island, SC., with expansion coming soon to New York State.

JOB SUMMARY
The Senior Business Development Director is responsible for stimulating census growth by educating the referral community on the benefits of Britelife Recovery services and gaining referrals and admissions into our programs.
In addition to direct referral responsibilities and account management, the SBDD is responsible for the day-to-day management and oversight of the regional BD team and their facility's marketing and BD needs.
This position must be able to effectively communicate our company's unique vision and value proposition to our team, as well as to our prospective clients/referents including attorneys, probation officers, community organizations, other treatment programs, labor unions, EAPs, hospitals, medical staff, clinicians, state and government agencies, and the direct consumer (parents and/or families).
This position must create strong internal equity with Britelife staff to assist clients with continuing care plans.
This position will take a pivotal role in the development and implementation of local, regional, and national marketing plans, and reports directly to the Chief Marketing Officer.
DUTIES, RESPONSIBILITIES, & ESSENTIAL JOB FUNCTIONS
Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

Increase team admissions through educating the team and referral community about Britelife Recovery's services and effectively communicate Britelife Recovery's unique vision and value proposition.
Effectively communicate, represent and demonstrate our unique team approach to community outreach and business development.
Assist in the recruiting, onboarding and training new BD team members.
Train, educate, and support team members in regard to all software platforms including Salesforce, KIPU, Concur, EXCEL and weekly reports
Conduct weekly team meetings and weekly one-on-on support for each team member.
Participate in weekly BD leadership team meetings.
Works closely and effectively with all other departments within the Britelife organization.
Supports and collaborates closely with all other depts within the BD team including Client services, Alumni services, Intervention services, Marketing/Branding, Digital Marketing, and Admissions
Develop quarterly comprehensive business development team strategy.
This strategy should include plans to grow the overall team referral business from current active accounts, past active accounts, and newly established accounts.
Develop strong working relationship with BLR staff and involve key personnel and programs in educational sessions either on or off-site.
Work collaboratively with executive and clinical directors, admissions, and case management staff to ensure consistent delivery of service.
Communicate frequently with directors and admission/intake staff to meet or exceed service expectations.
Monitor, evaluate and report on referral trends, utilization and referral source/ customer satisfaction.
Reports any operational or admissions issues to operations/admissions team to ensure outstanding client/customer service.
Attend and assist with local, regional and national events and activities.
Works collaboratively with Facility leadership to coordinate educational events and marketing activities.
Develop and execute prospecting sales development plan by geographic area to increase market share and positively impact volume.
Assist in the development of promotional collateral for specific targeted services and niche markets as needed and within budget.
Maintain customer relationship database to document marketing strategies, complete needs assessments, contacts completed, future call objectives and relevant notes.
Provide weekly written summary of team activities and established KPIs.
Promote BLR philosophies; generate team spirit; and create and maintain a business environment that fosters the highest levels for quality, excellent customer service, and superior team member satisfaction.
OTHER FUNCTIONS AND RESPONSIBILITIES This description is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.
QUALIFICATIONS
2 years working in behavioral health:
business development, marketing, or sales.
At least 1 year management experience in business development, marketing or sales
Bachelor's degree or equivalent from four-year college or university; or equivalent combination of education and experience.

COMPETENCIES - KNOWLEDGE, SKILLS, and EXPERIENCE
Sales and/or marketing experience
Management experience
Highly competitive, dynamic, and motivated to succeed.
Customer service oriented, ability to focus on the details and help with service delivery process
Experience and knowledge of substance use disorder and local/regional market.
Understanding of trends in substance use disorder/behavioral health
Highly disciplined in territory management, time management, and sales pipeline management
Aptitude to understand and effectively communicate information
KEY PERFORMANCE INDICATORS
Quarterly business reviews will be performed to assess performance and provide a guideline for measuring success in this role and qualify the individual for the team bonus.
Performance may be measured by the following:
• of team referrals
• of team admissions
• of team tours
• of referrals by month
• of accounts referring by month
• of new accounts referring by month
• of referrals by level of care
• of face-to-face appointments by month
• of admissions by month
Average length of stay of admissions by month
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